- Google Rating4.5Based on 42 reviewsArizona Construction & Restoration4.5Amy Slife19:32 05 Apr 23I had an unexpected flood and chose ACR from my State Farm list of construction companies to finish out the construction work. A team of two brothers came out for most of the work - Beau and his brother (cannot remember name) were so respective of my time and property-and were very particular about their work. Impeccable work and very kind.When the construction was done - the company moved back the heavy furniture, moved in order to re-carpet and paint. Rapheal and Patrick wore little booties, not to make mess on my tile flooring or carpet. They rehooked my washer and dryer - and tested both - found a leak in hose on washer - and took the time to go to homedepot and get the part and replace this part on my washer. Again showing detailed work and respected my home and myself with respect.I would certaintly recommend this company, they were a pleasure to work withDawn Courtney20:22 25 Feb 23Patrick M and Michael D have been wonderful to work with. They are kind, polite and considerate of my home and our schedules. That show up on time and were very knowledgeable about the repair process. I appreciate the level of service.Ellen Kayser22:12 09 Feb 23Ce just did the initial clean up for a water leak. Great job. Most appreciated was the time he took to explain the process & answer my questions. He is a credit to your company.Anne Sarin20:40 31 Jan 23Ce & Mario were sent to clean up and test for moisture in my ceilingThey did an excellent job and left me feeling that my ceiling was OK now to proceed with the drywall and painting. Anne Sarin, clientDianne Williams17:11 03 Jan 23The water mitigation crew was great!! From the top guy, Leo Norris, who brought the drying equipment the day after Christmas, to all the workers - Cee, Mario, Nico, Raul, Julio - who came daily to rip out, scrape, clean, pack, and take care of our situation, until it was all dry!! Great workers - professional, caring, knowledgeable, and friendly!! Thank you!!Maria Major16:44 31 Jul 22Jeffrey and Steve are amazing. They were always available whenever I reached out to them. I described my vision to them and they caught that vision and made it a reality. Thanks to AZ Construction and all the hard-working, professional, and talented employees. If you are still looking -- STOP -- you have found the best of the best. Maria & PatJosh Wood02:22 07 Feb 22I currently work here. Great people, very kind and helpful. Amazing job. I'm so excited to be apart of the team.I Krok00:57 25 Nov 21This company is a complete nightmare scam. We have got a referral from our insurance for small water damage restoration project and 3 month later we still haven’t heard anything back after 6 people came out to the house to ‘ take measurements.’ We even found the material in stock made all the arrangements and still no effort on their end to complete the project they just stopped returning our phone calls. We made sure they are removed from the insurance referral list - they are a complete disaster and should not be in business scamming people.Edward Murrieta02:17 25 Oct 21Very courteous, professional, and always kept me informed on what they were gonna do. I'll happily call them again if I have to.Paula Bigos21:47 07 Oct 21My sister did, but I helped manage it. Took about 6 months, and there seemed to be a lot of delays. Probably most of the backorder had something to due with COVID. Christina Calabrese was our project manager and was excellent at communication. She always kept us up on any progress and any delays. Her boss Zach Brizzee even came to the project site and checked in on it. Those two were key in getting this completed. Thank you!Paula B.Leah Westley00:43 06 Apr 21The work hasn’t even been started yet after over 3 months going back and forth and starting from the top on every contact. Cannot provide us an accurate or complete quote of the work supposed to be starting in a weeks time. Will not work with us to include work we need or want done with the restoration. Having been living with black mold growing daily for 4 months already and at this point just going to accept it and find another company.Selina Skotko15:15 21 Apr 20We used this company when we had an insurance claim due to roof damage from a storm.If I'm going to be honest, when we first started working with them I was not happy, the two they sent to start damage control were increasingly late to appointments- like appointment time is 10am but they show up at 8pm, kind of late. But I called their office and explained what was going on. They apologized profusely and then acted on what they said. Their restoration and construction teams were on time after that.Communication was great and the work was outstanding, no matter how often we called with questions or concerns (new homeowners dealing with a leaky roof is scary!) they were polite and responsive.Im confident now that my Ceiling and Roof are solid, they cleaned up both inside and outside before leaving and were polite.Christien Hughes22:48 22 Jan 20Our toilet leaked (from the bottom) and the bathroom had to be torn up to contain the mold and bacteria. When they first tore it up, I didn't think there was any way it would look the same.We had three different guys come out for this project. The work was phenomenal--it looks like nothing ever happened. But all three of the guys were high quality people. They were prompt, cordial, professional, and any other superlative I can think to attach. They took care to do it right.happy hayes19:25 08 Nov 19Had the pleasure of visiting and touring their facility. Zach and Drew gave me the tour and were very informative on the whole process of what they do from start to finish. Employees take pride in the handling of your belongings as if they were theirs. If you have water or fire damage do not hesitate to give them a call you will not be disappointed.Russ Homes16:03 08 Nov 19We have used this company and referred them several time. Always professional and great quality!Mark Hansen15:06 22 Oct 19Just took a tour of this place and got to see their employees in action wrapping and storing articles from a house. They took great care to wrap, tape, and place them carefully in prepared spaces. Impressed with the quality of the care and work they were putting in for their clients.Rinny Dyar18:03 21 Oct 19We were unfortunate on two different occasions that pipes burst and flooded parts of our house, and one of them happening on New Years Day. Both cases, Arizona Construction & Restoration were called out to respond to our water damage. They showed up when they said they would be there, and they completed to job on the time line they gave us. This was Key to the whole mess...They have an amazing team and they have my business if ever needed again...Thank you ACRJanice Allen18:11 19 Mar 17We were referred to Arizona Carpet and Restoration for hot water heater water damage repair. They were excellent! They sent out someone to determine the repairs needed who did a thorough job, making sure that all the damage was addressed in their estimate to our insurance company. They sent us a copy of the estimate and Cindy (in their office) called to make sure that we were in agreement with everything.It was a complicated procedure to minimize any inconvenience to me ... the new hot water heater had been installed the week before, and they would have to remove it to do all the repairs and then reinstall it. J. Fernando and William were very professional and conscientious doing all the repairs and reinstalling the hot water heater. Craig Wakefield was instrumental in fixing the plumbing so that the solar water system and hot water heater worked together efficiently and took the time to explain to me how it all works. I have to admit that as far as I understood when it was originally installed, it was 'magic'. I was delighted to have it explained to me.Cindy Drascic was so very helpful throughout the process, especially when I had some time constraints and restrictions that required her to make adjustments to our appointments.I would recommend them in a heartbeat. Great company, with fantastic service.Casey Arme22:00 20 Aug 15I contacted a few companies about cleaning our upstairs (2 bedrooms, hallway and stairs) carpet. AZ Carpet & Restoration had the best price and the friendliest service. Shortly after making an appointment I received an email with a confirmation. The email contained the name and a photo of the Carpet Professional who would be coming to our home. I found this information extremely helpful and definitely gave me peace of mind.He arrived exactly on time, was extremely friendly and got right to work. I was impressed with his knowledge of removing our particular stains from our carpet (pet stains). The whole process took about 2 hours.WOW! What a difference! Our carpet looked fantastic and smelled wonderful! With such wonderful prices and service I will have my carpets cleaned far more often and I am definitely a life time customer of AZ Carpet & Restoration.
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